Social Determinants of Health (SDoH)

Social determinants of health (SDoH) subjectively contribute to 80 percent of our health outcomes. Data points for these SDoH are critical predictors of the outcome of a pandemic for an individual, a community, and society as a whole.

(SDoH) – lifestyle and environmental factors, such as job status, financial security and relationships – impact a person’s overall health can help health plans tailor their programs to address the evolving needs of their members in this rapidly evolving time.

Particularly for health plans, this valuable information can help them target specific people who may be at higher risk of contracting Covid-19, or those who may be experiencing health issues related to social isolation, food insecurity or job losses, and to assist them with improving their total health and wellbeing by providing the appropriate communications with actions that could keep them safe.

An outreach program is needed to engage this population, to provide required services which enable them to be get the services they need to be healthy. Wipro SDoH solution provides identifying potential Members, designing personalized outreach programs, assist members to enroll / re-certify into Govt programs and help in improving overall satisfaction of Members.

Identify Potential Members
eligible for assistance or extra help
Personalized outreach Solution
vulnerable members
Assist Members to Enroll into
Govt programs / community programs
Recertification
Assist members recertification with proactive outreach
Realtime reports
Potential eligible, Pending, Submitted and approved status
Improve member Stisfaction
Enable retention

How will SDoH Solution benefit your Plan?

  • Improve Member experience with appropriate mode of engagement
  • Quick identification of potential Members
  • Designing personalized outreach programs with BPaaS systems
  • Assist Health plan Members to enroll / re-certify into Govt programs
  • Enable improving overall satisfaction of Members.